FAQ
1. Does your centre provide flexi-care / short-term service?
No. We provide full time student care services.
2. What is the teacher to student ratio in each session?
Our teacher-child ratio is 1: 20.
3. If my child has CCA/remedial/activities in school, will your teachers fetch my child to and from school?
Our fetching service is offered to Primary 1 to 3 students only. We fetch students to & from school and transport pickup/fetching point upon parent notification of activities and arrangement. For primary 4 to 6 students, students are allowed to come to our centre, leave our centre for school or for home by him/herself (with parent’s consent) without being accompanied by TLC staff. Our staff will monitor the students schedule and timing to ensure their attendance and safety.
4. Does your centre provide transport to schools?
The centre does not provide transport to and from schools. Parents are required to make any school bus arrangement with the school and the bus vendor themselves. Once the pickup/fetching location and timing are confirmed, parents are required to inform our staff on the arrangement. Our fetching service is offered to Primary 1 to 3 students only.
5. Can my child bring his/her own food if he/she does not take vegetarian food or is not used to the food served in the centre?
Our centre does not allow students to bring their own food to the centre. As we serve vegetarian food in our centre, we seek parents understanding that no outside food and meat consumption is allowed in our centre. We introduce and serve healthy, balanced and nutritious vegetarian food to new students, and they will be given a small portion and encouraged to finish it so that he/she will gradually adapt to the diet and enjoy the healthy and delicious food. It may take some time for them to adapt to the food, but most of them usually do so within a short time.
6. If I am interested to enroll my child in your centre, when can I register? How do I go about doing so?
You may visit our centre at the following times to make enquiries.
Monday to Friday : 9:30am to 4:30pm
Saturday : 9.30am to 1.00pm
Alternatively, you can call our centre to make an appointment and fix a convenient time to come down.
Our yearly registration exercise normally starts around October & November. Children, who will be in Primary 1 the next year, will be able to join us in December. For other levels, our centre (upon availability of vacancy) is able to accept registration 2 weeks prior to the date of joining. In the event of there being no available vacancy at the moment of registration, parents may put their name on our waiting list to be notified when there is a vacancy. We request parents to bring along their child(ren) to the centre during enquiry or registration.
7. What is the fee structure of your centre?
| Charges per child | 1 Child | 2 Children | 3 Children & above | Remarks |
|---|---|---|---|---|
| Registration | $20 | $20 | $20 | One Time Payment |
| Insurance | $4 | $4 | $4 | Per Annum |
| Deposit | $300 | $300 | $300 | Per Individual Child |
| Uniform | $20 | $20 | $20 | Per Attire |
| Monthly Service Fee | $350 | $300 | $270 | Per Individual Child |
| School Term Ad Hoc Charges #* | $4 | $4 | $4 | Per Day Per Child |
| School Holiday Charges * | $15 | $15 | $15 | Per Week Per Child |
* Only applicable when the child stays in the centre for more than half a day. Our half day service is from 7am-1pm or 1pm-7pm.
# For example, PSLE making days, Teachers’ day, Children’s day, Day after National date etc.
The above listed pricing is with effect from January 2012.
8. What payment and documents are required upon confirmation of registration?
Parents are required to fill in our registration form and submit a photo-copied version of the parents I/C, the child’s birth certificate and a passport-size photo of the child.
A registration fee of $20 (non-refundable and non-transferable) is to be paid to secure a place, upon confirmation of enrolment date. Parents are also required to submit payment for the deposit, monthly service fee, insurance and uniform.
9. What should my child bring on his/her first day?
The following things are required:
1. School bag
2. Water Bottle
3. Uniform (Before school) / a clean set of home clothes (After school)
4. Towel (for shower use)
5. Shower foam / Shampoo (to be kept in the centre)
6. Sweater (to be kept in the centre)
7. Umbrella / Rain Coat (to be kept in the centre)
8. Single-line exercise book for spelling (to be kept in the centre)
9. Indoor slippers (Only for TLC Choa Chu Kang, to be kept in the centre)
Please label their belongings for easy identification.
10. How do I withdraw my child?
A written withdrawal notice of at least ONE month must be given in advance. Some parents opt to use the deposit to offset the last month service fee. The deposit refund will only be processed upon receiving the written notice. Our centre reserves right to forfeit the deposit if any of the above criteria is not met.
11. How is the supervision of the study period conducted?
The study period is solely meant for students to complete assignments from school and their parents under the supervision of our teachers. Students are required to submit a Homework Declaration Form to the classroom teacher when they come in every day. Silence is to be observed during the study period to ensure a conducive environment for learning.
When facing difficulties with their homework students can approach the teachers for assistance and guidance. Upon completion of homework, the classroom teacher will sign on the Homework Declaration Form. Our teachers will conduct random checks to ensure that their homework is properly done. Students who do not have homework or have already completed their homework are encouraged to borrow books from our library to cultivate a love for reading and learning.
12. Does the centre offer tuition/revision? How are they conducted?
Besides regular creative enrichment lessons, the centre also offers tuition/revision twice a week to help students in their academic development. Our centre takes a comprehensive teaching approach in guiding students to complete the assessment books recommended after careful consideration.
13. What type of enrichment lessons do you provide?
We believe in complementing the present school education system with a balanced emphasis of nurturing the child’s self-esteem, mental attitude and ethical conduct. We believe that a child needs to develop not only academically but should also be nurtured both ethically and emotionally in a holistic education that emphasize on humanity. Character building and moral education are important as it nurtures a child’s behavior.
We provide enrichment lessons thrice a week. Our thematic approach includes Intellectual Quotient (IQ), Emotional Quotient (EQ), Adversity Quotient (AQ), Financial Quotient (FQ) and Spiritual Quotient (SQ). We also cover holistic/moral values like Loving-Kindness, Compassion, Equanimity, Appreciative Joy, Loyalty, Filial Piety, Humanity, Love, Courtesy, Righteousness, Integrity, and Conscience.
14. Do you conduct religion class?
No. Although TLC is under the compassionate patronage of a Buddhist organization, our aim is to reach out to ALL children and family, regardless of race, language and religion.
15. What is the difference between TLC and other centres?
Our philosophy is to help the children develop their fullest potential under our care by providing a holistic approach to modern day education through innovative activities and curriculum.
Our centre shares the same vision with parents in giving the best to the child’s overall development. We provide children with a conducive and safe learning environment with dedicated and caring teachers. Our educational officers constantly develop relevant, useful and creative programmes to help the students in their academic and personal achievements.
Last but not least, to inculcate good eating habits and compassion, our centre provides balanced, nutritious and healthy vegetarian meals for our students.